About Us

MICTS is a team of qualified professionals, individuals with vast experience in the IT Industry within Australia. Our Goal is to Make IT Simple for you and Keeping it that way. You can leave IT to us, our goal is to simplify IT and work with you for your IT requirements. Our enthusiastic team is there to present to you their creative prowess. Many have great ideas and want to “wow” the Specialisation expertise factor by making it Business Grade Enterprise Service for you. We work with tier one Vendor partners to thrive in excellence in our work. All our Engineers are Certified “Trained” (in their specialty), always there to pro-actively assist you. We know our stuff, we know what the right tools are, right systems are. We amalgamate these with our proven processes to empower your business and make sure it is “Future-ready”.

Our Focus is to begin with the detailed Diagnose, superb Design of every solution( no matter the size of the project), Develop if need to, Draft a better implementation and Deploy it without any loose ends.

The Eye.

Remote Monitoring & Management

Proactive Network Monitoring.
Proactive Server and Systems Monitoring.;
Proactive Maintenance of Servers. Devices.
On Demand Remote Support.
Managed IT Support.
Managed BDR(Backup & Disaster Recovery).

Talkativ.

Unified Communications & Collaboration

Unified Communications Services.
Cloud Voip & Telephony.
UC Collaboration & Management.
Conference Room Solutions.
Commercial Displays.
Education Ready UC Solutions.

Grasp Lic.

Saas. Cloud. Subscription.

Unified Licensing Management.
Microsoft Suite Licensing Solutions.
G suite Licensing Solutions.
Cybersecurity Licensing based Toolkit.
Security Solutions.
End Point protection & Management.

Cranium Hub.

Scope. POC. SWMS. MSA

Solutions Design & Draft.
Project Documentation.
Hybrid platform Design and Develop.
Application Integration Support.
Project Plan Management.
Scaling. Resourcing. Procurement.

Team Tibia.

Field Engineering. Onsite

Onsite Infrastructure Support.
Onsite Deployment.
Onsite Maintenance & Management.
New Site or Relocation Projects.
Infrastructure IT Audit(s).
Onsite Health Check Services.

AMService.

Professional Services & Projects

Professional Services.
Website development & Management.
Application Development & Management.
Microsoft Projects & Services.
Software Development & Maintenance
SaaS Applications & Data Migration.

Our Solutions Practice.

Knots test.

Diagnose. Health Check. Define.

Our team will go through thoroughly to find the unnecessary knots or any missing links in your Current IT environment. They will Identify diagnostic Hardware/Software/Services. Practices diagnostics including current IT policies & procedures Missing Attributes

Knots Research.

Research & Tailor Solutions

Our team will compare various attributes that can help to align the best suitable one for your business. the team will design if need to and recommend a tailored one to suit your need. Ease, proactive. control. Cost effective solutions with peace of mind. Calculate Cost effectiveness. Cost of security. vulnerability. Dataloss. Downtime Cost. Cost of recovery. Waste calculator.

Knots Solution.

Recommendation. Assessment. Report

Present an explainable report and recommendations. Scope document. Organization(all levels) Hardware. Softwar. Network. Services. Explained Recommendations or Assessment Report at Variuos Level such as User. Data. Network. Software. Security.

Operations. Services & Projects.

Ask for Our NOC.

Network Operations centre, provides technical support and expertise 24 hours a day, 7 days a week, 365 days a year. Our Certified technicians monitor servers, desktops, workstations and other endpoints attached to your network environment.

Service Levels.

Our services have few different Levels to align with your budget and tags only the specific set of services you may need to absorb the critical requirements at optimuim level.

Cybersecurity

Security as a Service. Physical or Virtual Firewall. Wifi Access Points. secure & Managed connectivity. End point Protection. AI based Machine Learning. Proactive Intrusion prevention. Cyberhack. Ransomeware. Passwords encryption.MFA. Malware detection. Exploits. Synchronised Security. Threat detection and response. Anti-phishing and so much more- We partner with Tier One vendors to draft your cybersecurity solutions.

Manage IT Solutions